Lemur Shop

1. What Information Do We Collect?

When using the website or contacting us, we may collect the following information:

• Personal details you provide – full name, phone number, email address, and shipping address.
• Order and purchase details – order history, purchased products, shopping preferences, order notes.
• Technical and usage information – IP address, device and browser type, operating system, general geographic location, and on-site activity (pages visited, time spent, actions performed).

2. Purposes of Using the Information

• Providing products and services – processing orders, issuing invoices, updating shipping status.
• Improving user experience – adapting the site to your device, displaying relevant content, fixing errors.
• Personalized marketing (with explicit consent) – sending offers, updates, and coupons.
• Legal compliance – retaining transaction data, preventing fraud, ensuring data security.

3. Data Storage and Security

• Stored only on secure systems
• Access restricted to authorized employees only
• Use of encryption, firewalls, backups, and continuous monitoring
• Compliance with strict information security standards

4. Sharing Information with Third Parties

• Shipping companies – for product delivery
• Payment processors – for secure payment processing
• Technology service providers – such as hosting or mailing systems

We do not sell personal information to third parties.

5. Cookies and Third-Party Services

The site uses cookies and external services to ensure proper functionality and improve user experience:

• Essential cookies – required for basic services (login details, shopping cart).
• Performance and analytics cookies – e.g., Google Analytics, collected anonymously.
• Marketing cookies – e.g., Facebook Pixel or Google Ads, stored only with your consent.

6. Your Rights as a Visitor

In accordance with the law:

• Access – obtain details about the data stored about you
• Correction – update inaccurate information
• Deletion – request data deletion (subject to legal retention requirements)
• Opt-out from marketing – at any time

Requests should be sent to: [email protected]

7. Protection of Your Data

• The site operates under a secure SSL protocol
• Use of encryption, intrusion detection systems, backup, and monitoring.
• Organizational measures – employee training, password management, restricted access rights.

8. Contact Us

For any questions, requests, or clarifications regarding privacy and data security, please contact us at: [email protected]